🚕 Seoul Travel Tips for Foreign Visitors & Residents

How to Report a Seoul Taxi: Overcharging & Ride Refusal (Easy QR Code Guide)

Been overcharged by a taxi in Seoul, or had a driver refuse your ride? You don't have to just let it go. The Seoul Metropolitan Government runs a simple QR-code reporting system so foreigners can report taxi problems in their own language. Here's exactly what you can report, how to do it, and the info to prepare.

🔎 Quick Summary

• Report overcharging, ride refusals, and poor service via a QR code — available in multiple languages.
• Just scan → choose language → enter details → submit.
• If confirmed, the driver faces a fine and administrative penalty, and you're notified of the result.

What You Can Report

1. Overcharging — If the driver doesn't use the taximeter, or charges a fare different from the meter reading.

2. Ride refusal — Refusing to go to your destination, or declining foreign passengers, etc.

3. Inconvenience / poor service — Unfriendly behavior or any trouble during the ride.

How to Report (5 Steps)

1	Scan the QR code
2	Select your language
3	Enter your personal information
4	Enter the report details
5	Submit

📍 Where to find the QR code: It's on stickers inside Seoul taxis, at taxi stands near major tourist areas (Myeongdong, Hongdae, Itaewon, etc.), and at Incheon/Gimpo Airport departure halls.

Information to Prepare

Having these ready makes your report faster and stronger: date of the ride, taxi license plate number, pickup location, how you booked the taxi, destination, arrival time, the fare charged, and the receipt. A photo of the receipt or dashboard/plate helps a lot.

What Happens After You Report

If your report is confirmed, the taxi driver is subject to a fine and the necessary administrative penalties. As the reporter, you'll receive a notice of the actions taken against the reported driver.

Contact & Inquiries

• Dasan Call Center 120 — ☎ 02-120
• Seoul Foreign Resident Center — ☎ 02-2229-4900

❓ FAQ

How do I report a taxi that overcharged me in Seoul?

Scan the QR code found inside Seoul taxis or at taxi stands, choose your language, and submit the ride details (plate number, fare, date, receipt). You can also call Dasan 120.

Can I report if a Seoul taxi refused to take me?

Yes. Refusing your destination or declining foreign passengers is a reportable ride refusal. Use the same QR process.

What information do I need to report a Seoul taxi?

The ride date, license plate number, pickup point, destination, arrival time, fare, and receipt. A photo of the receipt or plate is very helpful.

What happens to the driver after a report?

If the report is confirmed, the driver faces a fine and administrative penalty, and you are notified of the outcome.

📎 Source: Seoul Foreign Resident Center / Seoul Metropolitan Government taxi QR reporting program. Details may change; confirm via Dasan 120.

📌 Save this guide before your next ride in Seoul — reporting takes just a minute!