Free Traffic-Accident Claims Consultation for Foreign Residents in Seoul

Being in a car accident in a country that isn't your own is stressful — and confusing. The language is different, and Korea's insurance and compensation system may be unfamiliar, so many foreign residents miss out on the compensation they're entitled to. To help, the Seoul Foreign Resident Center, together with the Traffic Accident Compensation Supervisory Service, now offers a free professional claims (loss-adjustment) consultation for foreign residents. It runs every other Wednesday starting August 19, 2026, with English, Chinese, Mongolian, and Russian interpretation. Here's what it covers and how to book.

What can the consultation help with?

A professional loss adjuster (claims expert) can guide you on:

• How to file with the police and the insurer
• Responding to the accident and your injuries
• Hospital treatment and how costs are handled
• Which insurance benefits you may be able to claim
• Uninsured / hit-and-run accidents
• Protecting your legal rights (e.g., refusal to accept a claim, denial of payout)

What it can't do

Some matters fall outside a loss adjuster's role and can't be handled here — good to know so you can use the session efficiently:

• Negotiating a settlement amount with the insurer
• Judging whether a settlement offer is fair
• Negotiating fault ratios with the insurer

How to book — 4 steps

Step	What happens
1. First consult (phone)	Call the booking line for an initial phone consultation
2. Share details	Provide the accident circumstances and relevant documents
3. Schedule	Book a consultation slot with the loss adjuster
4. Consultation	Meet the loss adjuster for the professional consultation

Key details

Item	Details
Starts	Wednesday, August 19, 2026
Hours	Every other Wednesday, 10:00–12:00 (by appointment)
Languages	English, Chinese, Mongolian, Russian (center multilingual staff interpret)
Booking	+82-2-2229-4900 (Seoul Foreign Resident Center)

The Seoul Foreign Resident Center is located at 40 Dosin-ro, Yeongdeungpo-gu, Seoul (Daerim-dong).

💡 Why it exists: the service grew out of a June 2026 agreement between the Traffic Accident Compensation Supervisory Service and the Seoul Foreign Resident Center to reduce blind spots in accident compensation for foreign residents caused by language and unfamiliarity with the system — and to support them from the moment of the accident through the claims process.

⚠️ This article introduces a support service and is not a substitute for legal or insurance advice on your specific case. For your own situation, use the consultation above or a qualified professional.

Bottom line

Being able to walk through filing, treatment, and compensation with interpretation in your language makes a real difference right after an accident. If you or a foreign-resident friend has been in a traffic accident, share this. An appointment (call +82-2-2229-4900) is required.

FAQ

Who is eligible?

Foreign residents who have been in a traffic accident. Booking in advance is required.

Which languages are supported?

Interpretation is available in English, Chinese, Mongolian, and Russian via the center's multilingual staff.

How do I apply?

Call +82-2-2229-4900 for a first phone consult, then share your accident details/documents, schedule a slot, and attend the consultation.

Will they negotiate my settlement?

No. Settlement negotiation, judging offer fairness, and fault-ratio negotiation are outside a loss adjuster's role and aren't provided.

This article is based on a Seoul Foreign Resident Center notice (Aug 2026) and coverage of the June 25, 2026 partnership. Schedules, languages, and contacts may change — confirm with the Seoul Foreign Resident Center (+82-2-2229-4900) or the Seoul Global portal (global.seoul.go.kr) before visiting. (Last verified: Aug 2026.)